Help center
How can we help?
Find clear answers for booking talent and offering your services.
Booking and payments
Requests, confirmations, pricing, cancellations, and refunds.
Trust and safety
Verification, secure meetings, reporting, and booking protection.
Talent profiles
Creating a profile, services, availability, and getting discovered.
Frequently asked questions
How does a booking request work?
Choose a talent, select your preferred time and duration, then submit a request. The talent reviews the details before any payment step.
When am I charged?
The current frontend does not process payments. The production payment flow will collect funds only after a talent accepts a request.
How are profiles verified?
Verification UI supports identity, portfolio, and service checks. These will connect to verification services during API integration.
Can I cancel a request?
Pending requests can be withdrawn. Confirmed booking cancellation terms will be shown before payment.
Still need help?
Visit your dashboard to review booking details and messages.